If you have received a phone call from BPO Collections, this may be because your original lender has sold your debt onto them as a debt recovery agency. When this happens, it means that BPO Collections are now solely responsible for chasing and collecting the payments you are required to make.
What can BPO Collections do to take action?
When interacting with a debt collection firm, you may notice that they are more thorough in chasing payment. This is because companies like BPO Collections specialise in this area, with a team of professionals dedicated to receiving the outstanding balance. This may mean that you receive numerous letters and phone calls whilst they are chasing you.
If you are being contacted by BPO Collections and feel that they are putting you under more pressure, you should be aware that they are still under certain legal obligations according to the code of practice established by the Credit Services Association (CSA). These rules require that they must adhere to the same requirements of the original lender when collecting payment.
If you continue to ignore their attempts at communication, debt collectors can introduce legal action such as a court order or sending a debt collection agent to your house. Their legal abilities extend to introducing an Earnings Arrestment against you, where payments will be deducted from your wages or the funds that you have in your savings account. It is recommended that you act as soon as possible to avoid these measures taking place.
Addressing the situation can be both the most difficult and important step if you find yourself being chased by a debt collection agency. There is help available if you cannot afford to pay your debts, at Scotland Debt Solutions our team of highly experienced advisors are here to support you. Once you have reached out to one of our advisors, they can take over negotiations with BPO Collections to free you from stress.
