Check If You Qualify

Audit Office Slams Universal Credit Rollout

Sharon McDougall - 18th June 2018 - 2 minutes to read

The National Audit Office (NAO) has published a report that’s highly critical of the government and its Universal Credit system that has been a central pillar of its welfare reforms of recent years.

Among the potentially damaging contentions in the NAO’s publication is the claim that Universal Credit has not yet delivered value for money for taxpayers and may never do so.

The audit office is also unconvinced that the Department for Work and Pensions (DWP) will ever be able to accurately assess whether or not its new benefits system is achieving the overarching goal of getting more people into work.

The rollout of the Universal Credit system has been beset by problems with late payments and recipients have often been left waiting for weeks for payments they are urgently in need of.

According to the NAO’s report, roughly one in four new claims made via the Universal Credit system led to late payments, with those payments delayed on average by four weeks.

However, there were more severe problems with late payments at certain times last year, with 40 per cent of people receiving late payments between January and October 2017 having been forced to wait 11 weeks or longer.

Late payments of benefits have become a major problem for many thousands of people around the UK, with the DWP generally expecting prospective credit recipients to have enough money to cope with delays.

The NAO’s report suggests that most recipients struggle to cope with any delays and many have found themselves heading into debt and serious financial hardship as a direct consequence of them.

Reliance of foodbanks is understood to have increased significantly in many of the areas in which the Universal Credit system has been rolled out.

Around four in 10 Universal Credit recipients polled by the NAO reported experiencing financial difficulties as a result of their engagements with the system.

“The DWP has kept pushing the Universal Credit rollout forward through a series of problems. We recognise both its determination and commitment, and that there is really no practical choice but to keep on keeping on with the rollout,” said Amyas Morse, head of the NAO.

“We don’t think the DWP has shown the same commitment to listening and responding to the hardship faced by claimants.”

If you live anywhere in Scotland and you’re struggling to cope with your personal debts then Scotland Debt Solutions can help. Contact us to arrange a FREE and confidential consultation.

facebook colour icon twitter colour icon linkedin colour icon messenger colour icon whatsapp colour icon email colour icon
Sharon McDougall Square

Sharon McDougall

Manager

Other News

Debt Levels Soaring across Scotland, New Figures Show Debt Level Rising

Debt Levels Soaring across Scotland, New Figures Show

Levels of unsecured debt in Scotland increased dramatically during 2022 as the cost of living crisis took its toll on household finances.

Nearly Half a Million Scots Facing ‘Profound Financial Hardship’ Financial Hardship

Nearly Half a Million Scots Facing ‘Profound Financial Hardship’

Close to half a million Scots are in a position of profound financial hardship, according to a new set of figures.

Scots with Disabilities Urged to Check Eligibility for New Benefits Scottish Man In Wheelchair

Scots with Disabilities Urged to Check Eligibility for New Benefits

Disabled people in Scotland are being urged by the government to check whether they might be eligible for benefits that could help make their life a little easier.

About

Why Choose Us

Usp Location

5 Offices in Scotland

National Coverage

Usp House

Ask us About

Home Visits

Usp Hand Heart

Helping Scots Get

Out of Debt Since 1989

Usp Handshake

We offer an

Instant Initial Consultation

Usp Palm Wallet

We'll Help You

Lower Monthly Payments

Usp Hand Heart

HELPING SCOTS GET

Out of Debt Since 1989

We'll give you a call

Our Scottish based team can help advise you on your debt problems.

Here at Scotland Debt Solutions we take your privacy seriously and will only use your personal information to contact you with regards to your enquiry. We will not use your information for marketing purposes. See our Privacy Policy.

Tools

Useful tools

Personalised Debt Report
Usp Planner

Personalised Debt Report

Our personalised debt report will help you better understand your financial position and see where your money is going.

Debt Report
Instant Scheduled Call & WhatsApp
Headset

Instant Scheduled Call & WhatsApp

Arrange a call with an expert advisor at a time to suit you or contact our team via WhatsApp for immediate help and advice.

Arrange Callback
Find a Local Office
Usp Signpost

Find a Local Office

We have five offices located across Scotland. Find your nearest one here.

Find an Office

Our Insolvency Practitioners are regulated by ICAS or the IPA and our firm is authorised and regulated by the Financial Conduct Authority

Fees and Information: There are fees associated with our services. These will be fully explained before entering into any of the personal debt solutions referred to on this website. Full details of our fees and how these are charged are fully explained to you prior to you committing to any particular service.

ICAS Insolvency Practitioners