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What Scottish individuals need to know about diligence and debts

Sharon McDougall - Updated - 2nd May 2024 - 5 minutes to read

Diligence is the technical term for enforcement and comes in many forms. Diligence can only be used following court action and is therefore the result of a lengthy recovery campaign on the part of the creditor.

Before any type of diligence can be actioned, creditors must have formally requested payment in writing; this is known as a ‘charge for payment’. This must state the amount you must pay and give you a deadline to make this payment, which is usually 14 days from the date of the letter. It is only once this request has been issued and the deadline has passed without payment that diligence can be carried out.

Diligence is a wide ranging term and covers a variety of various actions a creditor can take to recover the money they are owed. The seven main forms of diligence are as follows:

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Bank arrestment

 This sort of action means your bank and/or building society accounts will be frozen until you agree, via a signed mandate, to either settle your debt, or make a payment towards part of the amount owed. Failure to sign the mandate may lead to the creditor issuing an action of ‘furthcoming’ which orders the bank to release the money in your account so your creditor can be paid. Any bank arrestment only affects the money in your account at the time of the arrestment being made, and a minimum of £494.01 must be left free.

  • Earnings arrestment – An earnings arrestment is when money is taken directly out of your wages in order to pay back the money you owe. Money will be taken out after your tax and national insurance contributions have been deducted. Your employer will find out about the earnings arrestment as they will need to deduct this money from your salary. You should be aware that in some cases, your employment may be affected if your employer discovers you are in debt.
  • Attachment of property – When an attachment is granted, this gives a sheriff officer the right to seize your personal goods. However, they are not able to enter your home, and instead can only claim property which is outside your main place of residence – this may include your shed or an outside garage. There are restrictions on what can be taken, with basic household goods, tools needed for work, or children’s toys exempt from being taken.

If any type of diligence has been issued against you, you need to take action as a matter of urgency. You may be able to negotiate a payment plan which, as long as you stick to it, will halt any further action being taken and will ease the restrictions imposed on you. In order to do this you will need to fill out a Time to Pay application form and send this directly to the court.

You may also be able to enter into a voluntary debt management scheme such as a Debt Arrangement Scheme (DAS). This will involve you making a monthly payment to your creditors and protect you from any form of diligence being used against you.

If you are struggling with debt and would like some advice about what to do next, contact the specialists at Scotland Debt Solutions. We help hundreds of Scots every year to get their finances back on track and look towards a future free from debt. Based across five offices across Scotland, we know exactly what options are available to indebted individuals in Scotland, some of which may not exist elsewhere in the UK. This specialist knowledge means we can provide you with the very best help and advice regardless of your situation. Call us today on 0800 063 9250 to find out more.

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Sharon McDougall


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