Facing a barrage of letters and phone calls from angry creditors can be a daunting scenario but it’s important for you to understand the rights of both parties in order to ascertain what is deemed ‘harassment’ and what your creditors are legally entitled to do before and after you have sought professional debt help.
Firstly, whether you’re currently in a debt repayment programme or not, there are certain types of creditor behaviour that would give you legal reasoning for complaint, such as:
Outside of these arrangements, creditors are legally entitled to:
However, we may be able to put one of these three arrangements in place, depending on your circumstances, which will allow our team to take care of all communication with your creditors on your behalf. That means no more dreaded phone calls, no more debt collector visits to your home, and no more threatening letters through the letterbox.
Sometimes known as a full and final offer, a debt settlement offer is where you agree to make a lump sum payment to your creditors in order to settle the remaining debt you have with them.
If you have fallen behind in your debt repayments to creditors, you may find yourself visited by a Sheriff Officer or debt collector looking to recover the money you owe.
Our Scottish based team can help advise you on your debt problems.